Xerox ties up with TCS to transform its IT tech using cloud, GenAI

Tata Consultancy Services (TCS) has expanded its partnership with Xerox to accelerate the company’s evolution into a simplified, service-based, software-enabled organisation, the company informed the exchanges in a filing on Friday.

Xerox is a digital print technology and related solutions company.

Under the agreement, TCS will consolidate Xerox’s technology services to improve business outcomes, migrate complex legacy data centres to the Azure public cloud, deploy a cloud-based digital ERP platform to transform business processes and incorporate generative artificial intelligence (GenAI) into operations to help drive sustainable growth.

TCS will develop a new agile, cloud-first operating model for Xerox. The company will also build an AI-first enterprise platform for Xerox, harnessing the deep capabilities of its service practices such as AI.Cloud, Enterprise Solutions (including TCS CrystalusTM) and Cognitive Business Operations (including TCS CognixTM).

“This digital transformation initiative is a key enabler to our reimagining of our operating model to simplify our geographic, offering and operational footprint while transforming our customer experience. We believe TCS is the right partner to deliver such a complex program given their proven experience at Xerox and across the industry,” said Tino Lancellotti, Chief Information Officer, Xerox.

The deal will demonstrate the enterprise-wide potential of cloud and generative AI to improve business and IT service delivery. These capabilities will be combined with the expertise of industry partners such as leading hyperscalers and AI solution providers, the company said.

“Xerox and TCS have been on a journey of collaboration and co-innovation for over two decades that has grown from strength to strength as they transformed business functions from finance to HR. We are now excited to partner with Xerox to support their reinvention, laying the foundation for long-term, sustainable growth by establishing a digital core leveraging cloud, AI and next-generation enterprise platforms,” ​​said V Rajanna, President, Technology, Software and Services, TCS.