Sunday, December 22nd, 2024

Those traveling by flights, know that you will get compensation in case of bag loss or breakage, the airline will give lakhs of rupees!


If we have to reach any destination in less time, then we all choose the option of flights. Today, the aviation industry is growing rapidly and provides many facilities to the passengers, but amidst all these facilities, the passengers traveling by flights sometimes have to face problems.
One of which problems is related to their baggage. Let us tell you, when passengers reach to collect their baggage after the journey, it is found mutilated, torn or in worse condition or lost. In such a situation, today we will tell you what are the rights of the passengers in case of such a situation and how they will get compensation for their baggage.

Know about the rules

When you purchase a ticket for your travel, the airline takes responsibility for both your transportation and your luggage. In such a situation, if any passenger’s bag is tampered with, damaged or lost during the journey, then in India the “Carriage by Air Act” of 1972 acts as the primary law and the Directorate General of Civil Aviation (DGCA) prepares guidelines for compensation for baggage. Let us tell you, international and Different rules for domestic flights Are.

Regarding compensation for domestic flights

Regarding compensation for domestic flights

If you are traveling by flight within India and during this time your bag is delayed, the bag is damaged or the bag is lost, then you are entitled to compensation, but this compensation varies. In case of loss, delay or damage to luggage, each passenger can get compensation up to Rs 20,000.

What is the first thing to do if your bag is lost or broken?

What is the first thing to do if your bag is lost or broken?

While traveling by flight, if you find that your bag is lost or damaged, then the first thing you have to do is remain calm. Then after this you have to immediately go to the airline counter and fill the Property Irregularity Report (PIR).

Make sure you have your boarding pass with you, as it contains essential information regarding your check-in luggage. Let us tell you, PIR is an important document, which provides a code to track your luggage and it will contain details about the status of your bag and the luggage reported by you.

How will your luggage be found?

How will your luggage be found?

Once you report your lost or damaged luggage, the airline will begin the process of locating the luggage. They will contact the team at both your departure and arrival airports, and immediately create tracers for all connecting segments to locate your luggage. You will be informed once the item is received.

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